Enterance to the cairns hotel The Sunshine Tower Hotel

FAQS

Browse the Sunshine Tower Hotel frequently asked questions. If you have a question that is not listed, please contact us.

BOOKING & CHECK-IN

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check In: 2:00pm

Check Out: 10:00am

Q: Is after hours check-in available?

Yes, we have a 24 hour check in. Please advise us by calling reception within office hours to arrange.

Q: Can I have a late check-out?

Yes, fee's may apply and subject to availability

Q: What are the reception hours?

Monday - Friday 8:00am to 6:00pm

Saturday - 8:00am to 2:00pm

Sunday & public holidays - 9:00am to 1:00pm

Q: Do you have a Tour Desk?

Yes

SERVICES & FACILITIES FAQ'S

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

Yes, Free WiFi

Q: What facilities do you have?

Free WiFi
Swimming Pool
Spa
Onsite Beauty Salon
BBQ Facilities
Self-Service Laundry Facilities
Onsite Restaurant Now Open - Dumpling Studio

Q: Is there car parking available?

There is secure parking for guests available on site.

Q: Is all linen provided?

Yes

Q: How often are the rooms serviced?

Rooms are serviced on the 4th day of stay, when staying 7 days or more.

LOCATION FAQ'S

General information about our location.

Q: Are there shops or restaurants nearby?

There’s a good selection of places to eat within moments of the hotel, while just a short stroll away, the cafes and restaurants of Cairns Esplanade offer superb seafood and waterfront dining. For great shopping, head to Cairns Central Shopping Centre or pay a visit to the lively Cairns Night Markets to browse handmade gifts, homewares, and fashion.

Q: Is there public transport nearby?

Yes

Q: What local attractions are in the area?

Please see our locations page for more information on what's nearby.