Enterance to the cairns hotel The Sunshine Tower Hotel


Browse the Sunshine Tower Hotel frequently asked questions. If you have a question that is not listed, please contact us.


Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check In: 2:00pm

Check Out: 10:00am

Q: Is after hours check-in available?

Yes, we have an easy to use 48 hour check in system. Advise us by calling or emailing reception within office hours to arrange.

Q: Can I have a late check-out?

Yes, fee's may apply and subject to availability.

Q: What are the reception hours?

Monday - Friday 8am to 6:00pm

Saturday - 8am to 3:00pm

Sunday  -  8:00am to 2:00pm

Public Holiday Hours - 8:00 am to 12:00pm

Q: Do you have a Tour Desk?


Our tour desk is located at reception, we are able to offer extensive, local knowledege to assist guests in booking the best tours in the region.


General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

Yes, we offer free Unlimited WiFi.

Q: What facilities do you have?

Free Unlimited WiFi
Swimming Pool
Onsite Beauty Salon
BBQ Facilities
Self-Service Laundry Facilities
Onsite Restaurant  - Dumpling Studio

Q: Is there car parking available?

There is free,secure underground parking for guests, available on site. Please note that car parking is subject to availablity.

Q: Is all linen provided?


Q: How often are the rooms serviced?

Rooms are serviced on the 4th day of stay, when staying 7 days or more.


General information about our location.

Q: Are there shops or restaurants nearby?

There’s a good selection of places to eat within moments of the hotel, while just a short stroll away, the cafes and restaurants of Cairns Esplanade offer superb seafood and waterfront dining. For great shopping, head to Cairns Central Shopping Centre or pay a visit to the lively Cairns Night Markets to browse handmade gifts, homewares, and fashion.

Q: Is there public transport nearby?

Yes, there are bus stops located in close proximity to the hotel, our friendly reception staff can help point these locations out to you.

Q: What local attractions are in the area?

Please see our 'Locations' and 'What's On' pages for more information on what's nearby.